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How do we ensure your data protection?
At Malmberg Group we deeply care about our users’ data security. We realize it is essential to earn your trust, that is why we do what we can to make our services the safest possible.
We implement a variety of security measures to maintain the safety of all personal information you provide us with.
In this Safety & Security section you will find information on how we protect your data and how the servers that process it are protected.
1. Hosting
Excluding off-side backup, Malmberg Group host on Amazon Web Services (one of the best internet hosting companies in the world) servers. Our AWS servers are located in London and in United States of America.
2. Sensitive/credit information security
Your account is protected by a password for your privacy and security. You are responsible for preventing unauthorized access to your account and all the personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you finish accessing your account. We outsource payment processing to ensure the highest standard of safety. We decided to use Stripe as one of leading solutions regarding payment collection.
To assure the safety of your sensitive/credit information, we use a secure server. All supplied sensitive/credit information are transmitted via Secure Socket Layer (SSL – a technology which ensures privacy by generating an encrypted link between web server and browser) and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, passwords, financials, etc.) will not be stored on our servers.
3. Passwords
All passwords are protected with PBKDF2 encryption. Our personnel is unable to access your account passwords, unless you explicitly share such data with them.
To make sure your information is transmitted via SSL, you should see a green closed padlock by the HTTPS connection in your URL bar at all times.
4. Backups & infrastructure security
Malmberg Group uses
a. triple encrypted data backup;
b. protection against DDoS attacks;
c. Firewall;
d. private IP addresses.
Database dumps take place every hour and the data stored on AWS hosting is copied each 6 hours in order not to loose any of the data provided by our users.
We want to minimize the situations in which the data that user is adding is not saved due to a sudden update of the infrastructure, that is why the infrastructure updates take place only when necessary.
What is more, the Malmberg Group team makes sure that all additional actions are taken to maintain a secure infrastructure and application environment. We have implemented an effective disaster procedure what ensures that we are able to detect and recover data in case of most errors.
Physical security of servers & data centers
The data centers are under 24/7 security, constant conservation, constant registered monitoring, and movement detection. All spheres are protected with fences equipped in barbed wire, which enables only authorized personnel to enter the data centers and react immediately to any emergencies.
ISO 27001
We take the safety of your information very personally, that is why we work within and implement the regulations of ISO 27001 data safety management system on the daily basis. Currently, we are in the process of confirming our actions to maintain security and safety of our users’ data by having them certified.
System status security
We are extremely proud of a very small number of incidents that have caused any breaks in the access to our service.
However, in case of any issues in the future we make sure to constantly monitor the status of our system and inform our users of any problems.
All the data you provide us with will be processed by:
Malmberg Group Ltd
Company Number 10787029, England & Wales.
Registered office One Canada Square, 29th Floor, Canary Wharf, London, E14 5DY